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Something in the water

I’ve been at this magazine for three years, and, if I am being honest, after joining I quickly became accustomed to a downbeat atmosphere at the major trade shows in the industry.

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After Brexit, the show must go on

The post-Brexit dust appears, at least for the time being to have settled. Although the gold price shot up in the immediate aftermath, the pace of increase does appear to have slowed. Now that the FTSE 100 and FTSE 250 have calmed down and regained their initial losses, it’s possible …

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Can’t stand the heat?

I watched a documentary the other day about Steve Jobs and Bill Gates. It revealed a side of the tale that I had not heard before but which resonated with me.

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EU knows?

By the time next time I write my letter for this column, the British public will have made the biggest decision they are likely to make for several generations.

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Business Insights: Creating a great place to work

The most successful corporations spend huge amounts of time and money fostering a distinctive and positive working culture. Here M&S For Business offer some insights on their way of doing things, many of which are easily transplantable into the independent retail environment. At M&S For Business, we understand the value …

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ADVICE: Using customer feedback to your advantage

Customer feedback should be used to benefit your customer and, in the long run, this will benefit your business, says Hannah Haworth, marketing lead at Nublue. Here are her top nine tips for using customer feedback to your advantage For all the data you can use to measure the growth …

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