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E-Commerce

E-commerce has become a vital channel for the UK jewellery trade, transforming how jewellers, designers, and suppliers reach customers and grow their businesses. From website optimisation and digital marketing to logistics and customer experience, the online marketplace presents both opportunities and challenges. Jewellery Focus provides expert coverage on e-commerce trends, technology innovations, consumer behaviour insights, and strategies to help jewellery professionals succeed in an increasingly digital retail landscape.

  • Dec- 2025 -
    4 December
    RetailersWatches of Switzerland revenue and profits surge ahead of festive trading

    Watches of Switzerland revenue and profits surge ahead of festive trading

    Watches of Switzerland has reported a surge in its revenues and profits for the 26 weeks to 26 October 2025 (H1 FY26), and said it is “well positioned” to enter the holiday trading period.  The group reported a 6% increase in adjusted EBITDA  to £69m, while group revenues rose by…

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  • Nov- 2025 -
    24 November
    AppointmentsNatural Diamond Council appoints new chief executive

    Natural Diamond Council appoints new chief executive

    The Natural Diamond Council has appointed Amber Pepper as chief executive, with her tenure set to begin on 1 February 2026. Pepper is a senior marketing and brand leader with experience across global luxury businesses.  She joins from Mytheresa, where she is chief marketing and customer officer and managing director. …

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  • Sep- 2025 -
    12 September
    RetailersWongs Jewellers named one of UK’s Best Workplaces

    Wongs Jewellers named one of UK’s Best Workplaces

    Liverpool-based Wongs Jewellers has been named one of the UK’s Best Workplaces in Retail, Hospitality and Leisure 2025 by Great Place to Work, marking the second consecutive year it has achieved the recognition. The award was presented by Great Place to Work, a global workplace culture authority that surveys millions…

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  • 8 September
    RetailersBeaverbrooks sees sales and profits fall amid ‘challenging environment’

    Beaverbrooks sees sales and profits fall amid ‘challenging environment’

    The Beaverbrooks Group has reported a fall in turnover and profit for the year to February 2025, but said it remains committed to investment and charitable giving as it marked £25m in donations since 2000. The family-owned jeweller recorded group turnover of £217.3m, down 3% from £224.3m the previous year.…

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  • 3 September
    RetailersWatches of Switzerland on track to meet guidance despite tariff woes

    Watches of Switzerland on track to meet guidance despite tariff woes

    Watches of Switzerland (WOS) has revealed it is on track to deliver a “good” H1 FY26 in line with its expectations despite the impact of Donald Trump’s tariffs. The company stated that it saw consistently strong trading throughout the period, particularly in the US despite the announcement of increased tariffs…

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  • Aug- 2025 -
    13 August
    E-CommerceIimpro jewellery marketplace launches in UK

    Iimpro jewellery marketplace launches in UK

    Iimpro, a jewellery-focused social commerce platform, has launched, aiming to make video-led shopping easier for brands, influencers and customers. Founded by industry figures Steven Milne and Davis Fang, the service combines live-streaming, short videos and integrated e-commerce in a single app.  Launched in June 2025, Iimpro allows designer-makers and established…

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  • 12 August
    RetailersWolf unveils new Asia Pacific sales director

    Wolf unveils new Asia Pacific sales director

    Wolf has announced the appointment of Francesco Musto as its new sales director for Asia Pacific. Musto brings a wealth of experience with over 13 years of experience in luxury retail and e-commerce within the APAC region, including more than six years in the watch and jewellery sector. Most recently,…

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  • May- 2025 -
    21 May
    RetailersBohomoon makes two senior appointments

    Bohomoon makes two senior appointments

    British jewellery brand Bohomoon has announced the appointments of Annie Kacperek and Wesley Strange as its new chief marketing officer and head of Ecommerce respectively.  Kacperek is an “award-winning” marketeer, who has previously been “instrumental” in the growth of multiple fast paced e-commerce brands.  She served as a market executive…

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  • Sep- 2024 -
    13 September
    RetailersLily Gabriella partners with Farfetch

    Lily Gabriella partners with Farfetch

    London-based jewellery designer Lily Gabriella has entered an e-commerce partnership with luxury online retailer Farfetch, to bring an edit of its fine jewellery collections to the etailers’ global audience in over 190 countries. The partnership will see a selection of Lily Gabriella’s rings, earrings, bracelets, necklaces and pendants from the…

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  • Apr- 2024 -
    24 April
    DesignersGiovanni Raspini to launch in China

    Giovanni Raspini to launch in China

    Giovanni Raspini has announced that it is set to launch in China on Tmall, Alibaba Group’s e-commerce platform. This new partnership will allow Goivanni Raspini to bring its products directly to consumers in China. The Tmall platform will host some of the brand’s most popular collections, allowing the brand to…

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