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After Brexit, the show must go on

The post-Brexit dust appears, at least for the time being to have settled. Although the gold price shot up in the immediate aftermath, the pace of increase does appear to have slowed. Now that the FTSE 100 and FTSE 250 have calmed down and regained their initial losses, it’s possible …

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Can’t stand the heat?

I watched a documentary the other day about Steve Jobs and Bill Gates. It revealed a side of the tale that I had not heard before but which resonated with me.

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EU knows?

By the time next time I write my letter for this column, the British public will have made the biggest decision they are likely to make for several generations.

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Business Insights: Creating a great place to work

The most successful corporations spend huge amounts of time and money fostering a distinctive and positive working culture. Here M&S For Business offer some insights on their way of doing things, many of which are easily transplantable into the independent retail environment. At M&S For Business, we understand the value …

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ADVICE: Using customer feedback to your advantage

Customer feedback should be used to benefit your customer and, in the long run, this will benefit your business, says Hannah Haworth, marketing lead at Nublue. Here are her top nine tips for using customer feedback to your advantage For all the data you can use to measure the growth …

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ADVICE: Web hosting tips to improve online sales

A faster and more responsive website can lead to an increase in online sales. Andrew Hall, copywriter at Nublue, runs us through his top five tips on improve your website behind the scenes Having great content and the right design for your website are highly effective ways to increase your …

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SOAPBOX: The wisdom that comes with age versus the enthusiasm of youth

It’s funny how grandparents often have a better relationship with their teenage grandchildren than the parents, I think it’s mutual respect of the differences between generations, whereas we expect our parents to be as cool as us. We wish dad would dance and listen to Radio 1 not 2. So …

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ADVICE: Returns could cause jewellery retailers a Valentine’s break up

With spending from this Valentine’s Day anticipated to have exceeded £980m – £15m more than in 2015 – according to the latest figures from Verdict Retail, there’s no denying that the 14 February is a well-established retail ‘event’.  For jewellery retailers it marks not only a peak trading period, but the …

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