Customer Experience

Wongs Jewellers crowned ‘Best Jeweller’ at West Wedding Awards

Wongs Jewellers has been named best jeweller at the 15th Annual North West Wedding Awards. The news comes as the…

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Beaverbrooks to open new Harrogate store

Family-owned national diamond, jewellery and watch retailer Beaverbrooks is set to open its new Harrogate store on 11 April, expanding…

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Beaverbrooks invests £1.6m in Bracknell store refurb

Family-owned national diamond, jewellery and watch retailer Beaverbrooks has made a £1.6m investment in the complete refurbishment and expansion of…

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Michael Jones Jewellers unveils £3m refurb

Michael Jones Jewellers in Northampton has reopened its store following a £3m refurbishment. With the expansion and refit of its…

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Laings becomes authorised Rolex certified pre-owned retailer

Laings has announced it has become an authorised Rolex Certified Pre-Owned retailer across its UK estate of showrooms. In joining…

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The NAJ makes two new appointments to its team

The National Association of Jewellers (NAJ) has appointed Paul Smith as its new membership manager and Matthew Hamilton as commercial…

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Signet makes new board appointment

Signet Jewellers has announced the appointment of Sandra Cochran to its board of directors. The board also appointed Cochran as…

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Annoushka appoints new chief executive

British fine jewellery brand Annoushka has appointed Zia Zareem-Slade, formerly chief creative officer of Hauser and Wirth, as its new…

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JQ Diamonds selected for Faberge West Midlands debut

JQ Diamonds has been chosen as the only West Midlands stockist for Fabergé as it celebrates its 180-year anniversary with…

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Monica Vinader unveils AI website partnership

Demi-fine jewellery brand Monica Vinader has unveiled a new partnership with Constructor, an AI-powered product discovery and search platform. The…

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