Insurance

Your jewellery store has UX, CX, SEO — but no trust infrastructure

Despite widespread digital investment, jewellery retailers still find online conversion rates stubborn —particularly for high-value items. The prevailing explanations tend to focus on pricing sensitivity, technical friction, or suboptimal marketing.  But the most significant barrier is rarely discussed directly: a lack of trust infrastructure. In a traditional retail setting, trust…

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The Silent Sell: How Embedded Insurance is Reshaping Retail

Remember when buying a mobile phone didn’t come with their own brand of white-labelled cover? Leaving the shop with only the phone, no protection – just a bare £800 device and a prayer for its long-term safety. Questioning it feels a little odd now, cover is bundled up so naturally into…

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The Goldsmiths’ Company appoints new prime warden

The Goldsmiths’ Company has announced the appointment of brigadier Ed Butler CBE DSO as its new prime warden, in succession to Richard Reid.  His priorities for the year ahead include further diversifying the Goldsmiths’ Company community, demonstrating social impact – from its charitable grant giving of £4m each year to…

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TH March Insurance Brokers transitions to an employee ownership trust

TH March Insurance Brokers, a specialist broker for the jewellery and allied trades has announced that it has transitioned to an Employee Ownership Trust (EOT). Under the new EOT structure, the company will continue to operate with the same leadership team, ensuring a seamless transition with no disruption to its…

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UK sales increase 1.1% in March thanks to good weather boost

UK Total retail sales increased by 1.1% year on year in March, against a growth of 3.5% in March 2024, with gardening and DIY sales being boosted by good weather. New data from the BRC and KPMG revealed that the increase was below the 3-month average growth of 1.6% and…

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Chancellor resists calls for business relief in Spring Statement

Chancellor Rachel Reeves has resisted calls from businesses for relief ahead of the upcoming tax changes this April, as part of her Spring Statement today (26 March). UK businesses had been hopeful the chancellor would raise the relief rate for retail, hospitality, and leisure after cutting it to 40% in…

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Boodles partners with Stanhope Insurance

Boodles has partnered with Stanhope Insurance to offer customers 14 days of complimentary worldwide insurance coverage on jewellery purchases made in-store or online. Under this partnership, Boodles customers will now get instant protection on jewellery purchases of up to £500,000, covering loss, theft, accidental damage, and fire anywhere in the…

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Ramsdens sees profits and revenues surge in FY24

Ramsdens has reported a profit before tax of £11.4m, up 12%, and revenues of £95.6m, up 14%, for the year ended 30 September 2024. The group stated that record profit was driven by growth across all four key income streams. Its gross profit also increased 13% from £45.8m to £51.5m.…

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BRC warns of 2025 falling sales volume despite December sales growth

The British Retail Consortium (BRC) has warned of possible falling sales volume in 2025 despite the modest increase in total retail sales experienced in December 2024. UK total retail sales in December 2024 increased by 3.2% year on year, against a growth of 1.9% in December 2023, according to new…

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Budget: Increases to employers’ NI and minimum wage

The Chancellor Rachel Reeves has increased Employers’ National Insurance contributions in a bid to help raise as much as £40bn in taxes, pledging to also boost long-term growth and “mark an end to short term-ism” as part of Labour’s first budget since it came into power. Employers’ National Insurance contributions…

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