The future of the NAJ

Recently, the National Association of Jewellers (NAJ) elected Heather Callaway as its new chair for a two-year term until 2024, succeeding Gary Wroe. Callaway sits down with Jewellery Focus to discuss her new role, as well as the association's new strategy and what this entails

What is your history in the jewellery industry?

You may not know, but I started on the shop floor as a Saturday girl and worked up to store manager with the support of a wonderful employer. From this rather lucky start and introduction to the jewellery industry, I studied hard to gain my FGA and DGA qualifications to become the youngest registered valuer for the NAG.

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