E-Commerce

Planning law to allow ‘click & collect’ lockers in shops

Changes to the planning law is set to give jewellers a boost as the government has announced plans to allow retailers to install ‘click & collect’ lockers without the need for planning permission. 

The move, which will take effect on April 15, has been designed to encourage more shoppers back onto high streets, enabling them to visit more shops to collect their online purchases.

The UK is the biggest user of ‘click & collect’ services, with use expected to double within the next three years.

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Housing and Planning Minister Brandon Lewis said: “Far from threatening the high street, online shopping offers a new opportunity. How we shop is changing radically and I want to help our high streets thrive from online competition.

“Today’s measures will mean even more retailers can offer ‘click & collect’ services, encouraging shoppers to visit their businesses and pick up their purchased at a time that suits them.”

The measure is part of a wider package to support the high street, helping to breathe new life into communities and grow local businesses.

The government has also confirmed a feasibility study which will be conducted for a one-stop shop offering advice to local retailers, councils and trading groups on how to compete on the digital high street.

The study will be led by Google’s UK sales director, Peter Fitzgerald, and will look at the technology, training, advice, skills and infrastructure that smaller traders need to adapt to the new way people shop and use their town centres.

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