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  • Aug- 2018 -
    13 August
    3 Minute Interview: Daren Daniels, founder of Redblok

    3 Minute Interview: Daren Daniels, founder of Redblok

    Describe yourself in three words. Creative, happy and lucky. When you were at school, what did you want to be and why? I think like most people I wasn’t really sure; most people thought I was going to be a sportsman. I loved creating and thinking differently, in both art…

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  • 10 August
    Monitoring employees’ private communications in the workplace

    Monitoring employees’ private communications in the workplace

    An employer who monitored an employee’s private communications at work has been found guilty of breaching his human rights. The facts Bogdan Bărbulescu was employed in the Bucharest office of a Romanian private company as a sales engineer. He created an instant messaging account using Yahoo Messenger in order to…

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  • 10 August
    Are online-only auctions the future?

    Are online-only auctions the future?

    The internet puts the world at our fingertips and e-commerce means we no longer have to leave the house for required goods. As trust in trading on the internet grows, higher quality, luxury goods are becoming more readily available and people are less worried when it comes to making high…

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  • 9 August
    Why business rates are not fit for purpose

    Why business rates are not fit for purpose

    Has anyone in the government worked out that we are living in the 21st Century? Yes – Why is it then that they continue to base the assessment of “business” rates on a framework and structure that is no longer relevant, appropriate and more importantly equitable in today’s modern Britain?…

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  • 8 August
    Why technology is fallible

    Why technology is fallible

    I have previously raised the issue of poor technical/structural design consideration, but this time I want to raise the issue of failings in the technology systems themselves, or is it the operatives? Bear with me here this might be a bit boring for some of you. I am referring to…

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  • 8 August
    How to connect to your customers’ emotions

    How to connect to your customers’ emotions

    When a customer enters your store, or if a customer has been in your store, how soon should you greet them? Wait a few seconds As soon as you see them Whatever feels comfortable The answer is B – as soon as you see them. This is critical because the…

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  • 7 August
    How brands rise to the top

    How brands rise to the top

    An enormous number of jewellery businesses that offer the same thing. Don’t get me wrong, many present beautifully designed and crafted collections, but outside of well-made jewellery they all look the same to me. I certainly couldn’t see many with a compelling story behind them – a soul, that big…

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  • 7 August
    How did Amazon catch everyone off guard?

    How did Amazon catch everyone off guard?

    Complacency by retailers in the US was the major factor why Amazon’s success caught the entire retail industry off guard. Three of our largest retailers in the US have paid a steep price. Macys JC Penny have closed hundreds of stores and Sears’ future is in doubt. The Limited, one…

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  • 6 August
    Tests, drugs and the payroll – understanding your obligations as an employer

    Tests, drugs and the payroll – understanding your obligations as an employer

    According to a survey carried out in 2015 on employees from a range of sectors, nearly a third admitted using drugs at work, with a significant number claiming to be ‘under the influence’ every working day. In fact, many of those admitting to taking drugs were using cannabis or other…

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  • 6 August
    Understanding international jewellery

    Understanding international jewellery

    The first month at the School of Jewellery in Birmingham is well underway. Bustling workshop demonstrations and creative experimentations are taking place, contextual study-trips and talking practice events are stimulating minds and the students are settling into the routine of formative lectures and seminars. But there is nothing routine about…

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