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E-Commerce

E-commerce has become a vital channel for the UK jewellery trade, transforming how jewellers, designers, and suppliers reach customers and grow their businesses. From website optimisation and digital marketing to logistics and customer experience, the online marketplace presents both opportunities and challenges. Jewellery Focus provides expert coverage on e-commerce trends, technology innovations, consumer behaviour insights, and strategies to help jewellery professionals succeed in an increasingly digital retail landscape.

  • Jan- 2021 -
    14 January
    RetailersSignet welcomes ‘strong’ holiday trading

    Signet welcomes ‘strong’ holiday trading

    Signet Jewelers has reported a period of strong trading over the holiday season, with total sales reaching $1.8bn (£1.3bn), flat to last year, in the nine weeks ended 2 January 2021.  In the same period, same store sales improved 5.6% year over year. Meanwhile, e-commerce sales soared by 60.8% against…

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  • 5 January
    EconomyDiamond trading slows over Christmas

    Diamond trading slows over Christmas

    Diamond trading slowed down over the holiday season as the industry shifted focus to retail and as diamantaires took their end-of-year break, according to Rapaport USA. The volume of 1-carat diamonds on RapNet declined 24% in the second half of 2020, with the top 10% of diamonds in that category…

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  • Dec- 2020 -
    18 December
    NewsWatches of Switzerland launches virtual boutique

    Watches of Switzerland launches virtual boutique

    Watches of Switzerland has announced that it will be using the Vee24 platform to create a ‘virtual boutique’ for customers seeking guidance and inspiration while shopping for luxury watch brands. The group said that following a surge in online sales since May 2020, it has “raised the bar” in how…

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  • 17 December
    RetailersWatches of Switzerland profits soar in half-year results

    Watches of Switzerland profits soar in half-year results

    Watches of Switzerland has reported an increase in its half-year profits, with profit rising to £36.2m in the 26 weeks ended 25 October, up from a £9m loss reported the prior year. Total sales fell 2.6% on a constant currency basis to £428.7m in light of forced lockdowns and other…

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  • 14 December
    EventsGJEPC announces international buyers show

    GJEPC announces international buyers show

    The Gem and Jewellery Export Promotion Council (GJEPC) has announced that it will organise its first “export-oriented” International Gem & Jewellery Show (e-IGJS) for international buyers online from 18 to 22 January 2021. The council said that merchandisers representing major and independent retailers, design houses, jewellery manufacturers, importers, exporters and…

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  • 9 December
    FeaturesQ&A with Joshua James Jewellery

    Q&A with Joshua James Jewellery

    Give me a brief description of your business? Joshua James Jewellery has been on the go for 10 years, and we mainly sell branded products, although we’ve started going heavily into our own brands over the last 12 months. Our biggest brands are the usual suspects: Nomination, ChloBo and Swarovski,…

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  • Nov- 2020 -
    27 November
    NewsTiffany and Co Q3 performance beats expectations

    Tiffany and Co Q3 performance beats expectations

    Tiffany and Co has managed to beat expectations by reporting a net sales decrease of only 1% to $1.008bn (£756m) compared with $1.014bn (£760m) last year in its third quarter financial statement ending 31 October 2020. The jeweller said the decrease was attributed to cost management schemes and the ongoing…

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  • Oct- 2020 -
    6 October
    RetailersWatches of Switzerland raises guidance as sales surge

    Watches of Switzerland raises guidance as sales surge

    Watches of Switzerland has announced that revenue for the first 10 weeks of Q2 has been “stronger than expected” at £202.7m, up 20.2% in constant currency and 18.3% in reported terms against the prior year. The group also reported sales to date of £145.1m, up by 12.6% against the prior…

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  • Sep- 2020 -
    10 September
    Current AffairsGovernment launches new ‘bounce back’ plan for retailers

    Government launches new ‘bounce back’ plan for retailers

    A new series of measures has been announced by the UK Government to support businesses in the consumer and retail industries during the Covid-19 pandemic.  The plans, announced by Minister for exports Graham Stuart, will offer immediate support to businesses by ensuring specialists provide advice on online retail and international…

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  • 3 September
    FeaturesBuilding platinum jewellery sales in a post-pandemic world

    Building platinum jewellery sales in a post-pandemic world

    The COVID-19 crisis has profoundly affected the fine jewellery market in 2020, but recovery is already underway. While it is too soon to say when the industry will fully recover, there is no question that consumers are willing to make fine jewellery purchases post pandemic, and fine jewellery buyers tend…

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