Click And Collect

Watch Shop launches click-and-collect service

Watch e-tailer Watch Shop has launched a new click-and-collect service in partnership with jewellery chain Goldsmiths.  The new service will allow customers to purchase online and then collect their order from their nearest Goldsmiths’ store. A statement from Watch Shop said that launching the service around this time of the…

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Retailers missing the mark on customers’ delivery expectations

Online retailers are providing unwanted delivery options and failing to offer wanted ones, according to new research from software company OrderDynamics and Opinion Matters.  The report, entitled ‘The mismatch of retailer services and consumer expectations’, surveyed 2,000 consumers and over 60 retailers and found more than half of online shoppers…

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Aurum Holdings posts positive Christmas trading results

Aurum Holdings, the prestige and luxury jeweller with a portfolio including Mappin & Webb, Watches of Switzerland and Goldsmiths, has reported strong Christmas sales.

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Aurum Holdings launches Watches of Switzerland website

UK luxury jeweller Aurum Holdings has announced the launch of a transactional website for Watches of Switzerland. The website, which showcases brands available in-store, has been designed to give customers a “world class shopping experience to complement the in-store experience.” It currently allows customers to purchase around 50 per cent…

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