The JET Business Network (JBN) has announced the theme of its Retail Jewellers Congress will be ‘Grow your presence, grow your people, grow your profit’.
The jewellery industry summit, which prioritises how digital operations and people can influence profit, will identify the key difficulties for jewellers going into 2021 and beyond.
The event will be held on the third day of the National Association of Jewellers annual summit, on 13 September at the De Vere Staverton Park Estate in Northampton, and all JBN members are being encouraged to attend.
Michael Donaldson, JBN’s facilitator, said: “This year’s members’ poll on their 2021 challenges reversed last year’s top two places, as digital replaced staff as their number one challenge.
“Digital represented 40% of the vote, jumping significantly from 31% in 2020, whereas staff received 38% of the vote, maintaining it is a priority since the 2020 poll (37%).”
Jaysal Pattni of Minar Jewellers, a regular attendee at the event, said: “Congress has always given me lots of things to take back to our business and implement. The Social media speaker was awesome in 2019.
“Joining the JBN has been worth every penny and I would recommend that to anyone who is unsure of joining.”