What makes a professional salesperson?

Salespeople must learn to connect to their customer’s emotions. It has everything to do with the salesperson’s attitude and less…

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How to handle the Black Friday frenzy

Building on ‘bargain passion’ and ‘brawl-mart’ from last year, what does 2015 have in store for us? Here we explore…

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Avoiding that post-Christmas attitude

Your customers were enthusiastic over the Christmas period and therefore it was easy for you to be, too. Now it’s…

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Beaverbrooks operating profit increases to £13.7m

Operating profit before discretionary payments at Beaverbrooks the Jewellers increased to £13.7m during the 53 weeks ended 3 March 2018,…

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Strong double-digit growth for gold and platinum in October hallmarking

Hallmarking increased by an average of 1.6% in October 2018 compared with the same period the previous year, according to…

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Winston Pink Legacy sold for £38.5m at Christie’s Geneva

The Winston Pink Legacy diamond has been sold for €44,423,358 (£38.5m) at Christie’s November Luxury auction in Geneva. Registered bidders…

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Voice on the High Street – Harriet Kelsall Bespoke Jewellery

Give us some background about Harriet Kelsall Bespoke Jewellery Harriet Kelsall Bespoke Jewellery began in 1998, but moved into its…

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Selling Advice: Tune up your salespeople in time for Christmas

Golden selling opportunities are missed during the holiday season because it is too easy to sell. In fact, how much…

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Historic Chester jewellery store saved from closure

Lowe & Sons, located in Chester, has been saved from closure after its lease was bought by Powells Fine Jewellery,…

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The importance of gift wrapping

When I first worked in my family store, Zell Brothers, in Portland, Oregon I knew how important the beauty of…

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