Omnichannel

E-Commerce reputation should be top of your agenda

E-Commerce has been a fiercely competitive space for many years now, with retailers fighting for market share through unique user…

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Reducing returns abuse without sacrificing customer experience

For merchants, delivering a great customer experience has always been high on their list of priorities. It’s essential for fostering…

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Choosing an eCommerce supplier: what you need to consider

In today’s competitive marketplace, with many options on offer, comparing eCommerce platforms is very challenging. Every organisation has different requirements…

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The new ‘business as un-usual’ for the jewellery trade

It’s a bit of an understatement to say that the jewellery industry has been rocked (like every industry) by this…

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From dark store to hybrid store – adapting to a new world order

It’s safe to say the embattled UK high street had a rocky start to the year, with a reported 18,248…

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Oroarezzo show moved to July amid Covid-19 Pandemic

Italian Exhibition Group (IEG) has decided to move Oroarezzo 2020 (OA) to July and said it is working to “guarantee”…

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Signet Jewellers performance ‘falls short’ over Christmas

Signet Jewellers, the parent company of H. Samuel and Ernest Jones, has reported a dip in like-for-like sales over the…

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The importance of internships and apprenticeships in the jewellery industry

It’s no secret that recruitment is a challenge. Over two-thirds (68%) of UK employers say they have struggled to find…

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Turning savvy shoppers into loyal customers

Omnichannel shopping has presented retailers with new opportunities to utilise a multitude of customer touchpoints relating to purchases, offers and…

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Personalised delivery is the future for retailers

The retail and e-commerce marketplace is extremely crowded, with hundreds of brands constantly competing against each other to win basket…

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