Omnichannel

Women’s Jewellery Network announces new ambassadors

The Women’s Jewellery Network (WJN) has announced its new cohort of ambassadors. It follows an extensive process which saw more than 100 applicants and 28 days of interviews. Commenting on the launch, MD Victoria McKay said: “This has been a truly humbling, inspiring and challenging process. We were overwhelmed by…

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Signet Jewelers sales ‘fall short’ over Christmas

Diamond jewellery retailer Signet Jewelers has reported a 1.3% decrease in total same store sales for the nine week period ending 5 January. According to the group, holiday season performance “fell short of expectations”, as early improvements in refreshed merchandise assortment, digital marketing and OmniChannel were offset by “larger than…

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How to handle the Black Friday frenzy

Building on ‘bargain passion’ and ‘brawl-mart’ from last year, what does 2015 have in store for us? Here we explore where retailers can focus their final preparations, as well as how to make the most of the post-event forensics that follow. Black Friday approaches creating a fair amount of trepidation…

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Study finds 52% of shoppers want a ‘seamless omnichannel experience’

Over 52% of shoppers in the UK believe that retailers need to offer a more seamless experience between online and offline commerce to retain their custom. This was one of the key findings from a survey of 1,000 shoppers, conducted by full service e-commerce agency, PushON, which stated that retailers…

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Diamnet trading platform officially launches following 12-month development

A new diamond trading platform has been launched by the former managing director of Chalfen of London, Howard Levine. The platform – designed for the wholesale market – aims to connect retailers with a wider number of dealers and manufacturers as well as helping them to sell more bridal jewellery…

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Forevermark unveils Millennial focused retail store in China

Forevermark, a diamond brand owned by De Beers, has launched Libert’aime, a new Millennial focused store at HKRI Taikoo Hui in Shanghai, China. The group said the store has been created to “celebrate the spirit of a new generation of women who are strong, unique, and authentic”, and offers diamond…

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Smartphone purchases account for 54% of UK retail transactions, study finds

Retail purchases made on smartphones have seen a 66% increase in Q1 of 2018 compared to Q4 2017 according to marketing technology company Criteo’s Global Commerce Review. The research also showed that mobile devices accounted for over half (54%) of retail transactions in the UK. Shopping apps are helping to…

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Retailers need to invest in visualisation technology to boost online sales

Almost half of shoppers would spend more online if there was technology that helped them visualise and understand how products work without having to go in store, according to new research. The survey of 1,000 shoppers, conducted by full service e-commerce agency, PushON, found that 45% of people would be…

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Signet Jewelers acquires JamesAllen.com owner, R2Net

Signet Jewelers announced that it has agreed to acquire R2Net for $328m (£256m) in an all-cash transaction. R2Net is the owner of online jewellery retailer JamesAllen.com, as well as Segoma Imaging Technologies, who provides R2Net machines to enable delivery of next-generation digital shopping experience for jewellery. The acquisition will bring…

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Signet Jewelers post positive Q2 financial results

Signet Jewelers, which owns H Samuel and Ernest Jones in the UK, has reported a same store sales (SSS) increase of 1.4% in Q2. Total sales were $1,399.6m (£109.2m), up $26.2m (£20.4m) or 1.9%, compared to a decrease of 2.6% in the 13 weeks ended July 30, 2016. SSS increased…

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