Year: 2018
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Aug- 2018 -9 AugustAppointments
Pandora CEO steps down following profit warning
Pandora has announced Anders Colding Friis is stepping down as president and CEO of the company effective 31 August 2018. The company saw its shares slump nearly a quarter on Tuesday 7 August when it announced it was reducing its sales and profit growth forecast, and after a follow-up announcement…
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8 AugustFeatures
Why technology is fallible
I have previously raised the issue of poor technical/structural design consideration, but this time I want to raise the issue of failings in the technology systems themselves, or is it the operatives? Bear with me here this might be a bit boring for some of you. I am referring to…
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8 AugustFeatures
How to connect to your customers’ emotions
When a customer enters your store, or if a customer has been in your store, how soon should you greet them? Wait a few seconds As soon as you see them Whatever feels comfortable The answer is B – as soon as you see them. This is critical because the…
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8 AugustRetailers
Study finds diamonds are still the favoured gem among female Brits
Research shows diamonds are still the favoured gem for female Brits with tanzanite coming in second according to UK online jewellers Gemporia. The research was conducted amongst 1,866 women across the UK, aged between 18-80, and revealed that nearly a quarter (22%) of respondents chose diamond as their top gem,…
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7 AugustFeatures
How brands rise to the top
An enormous number of jewellery businesses that offer the same thing. Don’t get me wrong, many present beautifully designed and crafted collections, but outside of well-made jewellery they all look the same to me. I certainly couldn’t see many with a compelling story behind them – a soul, that big…
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7 AugustFeatures
How did Amazon catch everyone off guard?
Complacency by retailers in the US was the major factor why Amazon’s success caught the entire retail industry off guard. Three of our largest retailers in the US have paid a steep price. Macys JC Penny have closed hundreds of stores and Sears’ future is in doubt. The Limited, one…
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7 AugustRetailers
Laings flagship Glasgow store unveils renovations
Luxury jewellers, Laings has unveiled the results of its recently renovated flagship store in Glasgow. Laings currently has seven stores in Glasgow, Edinburgh, Cardiff and Southampton.The Glasgow store is located at the Argyll Arcade which is also home to over 30 jewellers. Laings said the renovation, which will help it…
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6 AugustFeatures
Tests, drugs and the payroll – understanding your obligations as an employer
According to a survey carried out in 2015 on employees from a range of sectors, nearly a third admitted using drugs at work, with a significant number claiming to be ‘under the influence’ every working day. In fact, many of those admitting to taking drugs were using cannabis or other…
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6 AugustFeatures
Understanding international jewellery
The first month at the School of Jewellery in Birmingham is well underway. Bustling workshop demonstrations and creative experimentations are taking place, contextual study-trips and talking practice events are stimulating minds and the students are settling into the routine of formative lectures and seminars. But there is nothing routine about…
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6 AugustRetailers
Footfall drops in July as customers avoid high street in heatwave
The heatwave drew customers away from the high street in July, as footfall fell by 10.8% compared with the same month in 2017. According to the Ipsos Retail Traffic Index, footfall was down in all regions compared with July 2017 with Scotland and Northern Ireland seeing 6.5% less shoppers on…
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