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Repairs

Repairs are a vital service within the UK jewellery trade, helping retailers, designers, and manufacturers maintain customer relationships, extend product lifecycles, and generate additional revenue streams. From traditional craftsmanship to modern repair technologies, offering high-quality repairs reinforces trust and brand loyalty. Jewellery Focus provides insights on repair trends, service innovations, and business strategies, supporting trade professionals in optimising this key aspect of their operations.

  • Oct- 2020 -
    2 October
    Trade OrganisationsDemand for yellow gold jewellery ‘resilient’, says NAJ

    Demand for yellow gold jewellery ‘resilient’, says NAJ

    UK retailers are seeing growing demand for yellow gold jewellery, according to the NAJ’s retail ambassador Helen Dimmick. According to the association, gold prices since the start of lockdown have “driven sentiment that the yellow metal has lasting value and pushed customers increasingly to seek repairs and remodelling of their…

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  • Sep- 2020 -
    9 September
    NewsDrakes restores 70-year old watch

    Drakes restores 70-year old watch

    Drakes has restored a 70-year old timepiece after it received an email from a customer regarding a watch that was purchased from the family jewellers back in 1950. The timepiece was first purchased by Derrick Hewitt only weeks after Drakes first opened. The watch, which was bought for his sweetheart,…

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  • Aug- 2020 -
    17 August
    RetailersF.Hinds to open Luton store

    F.Hinds to open Luton store

    F.Hinds has announced the opening of its 115th store in Luton, which is set to open its doors on 22 August. According to the family-run jewellers, the new site, located in The Mall shopping centre, is set to create seven new jobs through its opening.   The store will feature “sleek,…

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  • 7 August
    TipsCovid-19 and the jewellery business – How store owners should be preparing for re-openings

    Covid-19 and the jewellery business – How store owners should be preparing for re-openings

    Although COVID-19 continues to affect the world, its clutches are gradually loosening. Cities from all over the world have ceased on lockdowns, prompting business owners to develop plans and strategies for re-opening. A collaborative effort is necessary, especially since reopenings are happening sooner than anticipated—with cures and vaccines still in…

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  • Jun- 2020 -
    24 June
    NewsRock Lobster permanently shuts bricks-and-mortar store

    Rock Lobster permanently shuts bricks-and-mortar store

    Rock Lobster has announced it will no longer reopen its bricks-and-mortar shop due to “circumstances surrounding the property”. The Worcester-based jewellers said that its landlords now have plans to develop the shop into residential apartments, and in light of the ongoing Covid-19 disruption, it has decided to not move to…

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  • 4 June
    NewsF.Hinds reveals 16 June reopening

    F.Hinds reveals 16 June reopening

    F.Hinds has revealed its plans to reopen all F.Hinds and Chapelle stores across England from 16 June, following the latest government advice for retailers.  The group said that customers would be able to try on jewellery and watches “where necessary”, but additional health and safety measures will be implemented to…

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  • Apr- 2020 -
    28 April
    NewsLaings recognised by Sunday Times Profit Track

    Laings recognised by Sunday Times Profit Track

    Luxury jewellery retailer Laings has been named one of the fastest-growing UK companies for profits growth by The Sunday Times. The jewellers featured in the 21st annual Sunday Times Profit Track as one of Britain’s private companies with the fastest-growing profits over the last three years.  It ranked at number…

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  • Feb- 2020 -
    10 February
    CrimeWhitstable jewellers raided by thieves

    Whitstable jewellers raided by thieves

    Jewellery worth thousands of pounds has been stolen from a jewellers in Whitstable, Kent. According to Kent Police, Reppin and Jones was targeted by thieves between 3:30am and 4:00am on Sunday morning. “Considerable” damage was caused to the building, and a series of rings were stolen in the raid. In…

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  • Dec- 2019 -
    19 December
    RetailersLaings reveals first full-year results as one brand

    Laings reveals first full-year results as one brand

    Luxury jewellers Laings has announced it achieved sales of £42.3m in the year to 31 May 2019. It is the first full year that the jewellers has operated under one brand. Sales also saw a like-for-like increase of 17.4%, and an operating profit of £4.2m was also reported. The company…

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  • Jul- 2019 -
    12 July
    Brand ProfilesMy Store: Alex Monroe Jewellery

    My Store: Alex Monroe Jewellery

    Alex Monroe Jewellery was founded by its eponymous owner over 30 years ago after training at the Sir John Cass School of Art in London, launching his first collection in 1987. All of Monroe’s work is handmade in England from metals that are 60% recycled and 40% virgin, the virgin…

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