Shopping Centre
Shopping centres remain an important retail channel for the UK jewellery trade, offering jewellers access to high-footfall locations and diverse customer bases. For jewellery retailers, suppliers, and designers, understanding trends in shopping centre performance, leasing activity, and consumer behaviour is key to maximising commercial opportunities. Jewellery Focus covers shopping centre developments, including new openings, refurbishment projects, retail tenancy changes, and insights into how these hubs impact jewellery sales and the broader retail landscape.
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Jan- 2019 -9 JanuaryFeatures
Company profile: Winsor Bishop
Sisters Sophie Fulford and Tanya von Moll inherited Winsor Bishop after their father, Robert, passed away in 2011. Having been working in a director role in London for eight years, Fulford returned to the store’s location in Norwich to take over the day-to-day operations of the business as managing director,…
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3 JanuaryAdvice
Selling tips: Where is the manager?
So, where are they? Where they usually are, in the back. This is one of the problems that aggravates jewellers the most. One jeweller I have met was so perplexed he even found some humor in it by saying: “Leonard, if my store was a ship it would capsize.” Owners…
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Dec- 2018 -19 DecemberRetailers
Chisholm Hunter expands its retail portfolio
Jeweller and diamond retailer Chisholm Hunter has further expanded its retail portfolio with the opening of a Glasgow flagship watch boutique as well as a new store in Bluewater shopping centre. Chisholm Hunter invested £1.5m investment into the new Bluewater store which has seen the jeweller double its space within…
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Nov- 2018 -29 NovemberFeatures
Selling advice: Why customers may not always come back
So often, salespeople genuinely believe the line: “You gave me more information and spent more time with me than anyone else. When I buy it, rest assured I will get it from you.” I ask my students when they tell me that: “Who was selling to whom?” That brings them…
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26 NovemberVoice On The Highstreet
Voice on the High Street: Clive Ranger
Tell us about Clive Ranger Jewellery. Clive Ranger is a small family owned business that started up in 1977, but was taken over last year by our former manager, Carl Parry. We pride ourselves on old fashioned customer service and continue to manufacture our own diamond rings so our jewellery…
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21 NovemberFeatures
There’s plenty you can do to increase footfall
We have heard it time and time again in the news: the demise of the high street in the UK and Ireland. Mary Portas was contracted by the government to advise on how to put life back into the shopping community and create original ideas for the local councils and…
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Oct- 2018 -12 OctoberFeatures
Jewellery crime and how to deal with it
Casings Statistics confirm that the vast majority of all crimes committed against jewellery businesses are preceded by the criminals’ casing of the targeted business and its operations. Learn to detect when individuals may be casing your business, and take steps to show the would-be criminals that your business is an…
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5 OctoberFeatures
Selling: Who should make the first move?
Who should make the first move when a customer enters a jewellery store? In two words, the salesperson. This is what I have observed when I have gone into jewellery stores in the UK, and the other eighteen countries where I have trained fine jewellers: A customer enters the store…
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Sep- 2018 -17 SeptemberVoice On The Highstreet
Voice on the High Street: Judith Hart
Name: Judith Hart Jewellers Location: Derby Year established: 1980 Number of staff: 66 Website: www.judithhartjewellers.co.uk How was Judith Hart Jewellers founded? It was established in 1980 by myself and two other members of staff. I had worked locally starting as a Saturday girl and over three years progressed to manager.…
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Jul- 2018 -31 JulyFeatures
How pop-up shops are changing perspectives
The retail market is forever expanding and changing and it’s important to stay ahead of the curve. For many years, the simple shop space was enough to gain customers, but as people were hit by tighter budgets as well as an influx of technology, spending habits have changed. As rents…
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