Retailers

Robinson Pelham launches new concierge service

The new service is available via a one-to-one meeting in its Chelsea boutique and also remotely via phone or Zoom

Jeweller Robinson Pelham has announced that it is officially launching a service to help men buy jewellery for their loved ones.

The new Jewellery Concierge Service is available via a one-to-one meeting in its Chelsea boutique and also remotely via phone or Zoom.

The service, which launches this month ahead of the busy gifting season, was borne out of something which the jeweller has been doing informally each festive season and on the back of one of its regular clients who has been benefiting from such service.

Zoe Benyon, co-founder, Robinson Pelham, said: “The team at Robinson Pelham has pretty much spent their life in jewellery, their whole life understanding the role jewellery can play in someone’s life.

“Listening is key, understanding reactions, finding out about lifestyle, character and priorities and what’s important to the gift buyer and also wearer is all part of the service. We do it year in, year out, and especially during gifting moments. While it’s lovely to be described as a jewellery whisperer, we think what we offer is more like a jewellery concierge service.”

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