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Oct- 2018 -5 OctoberFeatures
Selling: Who should make the first move?
Who should make the first move when a customer enters a jewellery store? In two words, the salesperson. This is what I have observed when I have gone into jewellery stores in the UK, and the other eighteen countries where I have trained fine jewellers: A customer enters the store…
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4 OctoberDesigners
Raymond Weil pulls out of Baselworld 2019
Watchmaking company Raymond Weil has decided not to attend the international watch fair Baselworld 2019, after participating in it for over 40 years. A statement by group said that in a world that is “constantly evolving”, communication is based on a more “direct and spontaneous process” of distribution, and added…
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3 OctoberUncategorized
Three-Minute Interview: PH Wedding Rings
Describe yourself in three words? Passionate, positive and compassionate When you were at school, what did you want to be and why? I went to school in Glasgow in the mid-60s and 70s. The uniqueness of the people and its surroundings influenced my upbringing. As a youngster I wanted to…
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3 OctoberRetailers
Diamond jeweller Vashi launches in two Selfridges stores in Manchester
Diamond jeweller Vashi has opened two stores in Selfridges in Manchester, the business’s first expansion outside of London. Vashi now occupies 1,000 sq ft of space on the ground floor of Selfridges Trafford Centre, sitting within the luxury and contemporary accessories space, and also occupies a 500 sq ft space…
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2 OctoberFeatures
Revamping your retail space
Customer journey Think about the customers’ journey and all their touch points, from the time they see the shop, when they enter the shop, while they are waiting to be served and right up until when they pay. How can all these touchpoints be improved? Discuss it with shop staff…
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2 OctoberRetailers
Business rates could be changed to help retailers, says Greg Clark
Secretary of state for business Greg Clark has admitted that business rates could be changed in order to help high street retailers. Clark told a fringe event at the Conservative party conference that a change in business rates would be “one way” of recognising the role that high street retailers…
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1 OctoberEvents
Gemfields launches ‘Every Piece Unique’ global campaign
Gemfields, the supplier of responsibly sourced coloured gemstones, has launched a global advertising campaign with Gutenberg Global and adam&eveDDB, in order to raise awareness of responsible sourcing in the coloured gemstone industry. The mining company believes that coloured gemstones should be mined and marketed by championing three key values –…
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1 OctoberFeatures
Understanding gold’s volatility
As any company reliant on a handful of large customers knows well, exposure can kill. Having a large contract pulled after investing in people or kit is a painful – and sometimes catastrophic – bump in the road. But it is not always possible to avoid this scenario – you…
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1 OctoberFeatures
Q&A with Greg Valerio
Tell us a bit about yourself and how you got into the jewellery industry I got into the jewellery trade by accident, I was running my own charity and I really became very convinced that actually the solution to global poverty is trade, not aid. That’s why I formed a…
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Sep- 2018 -28 SeptemberRetailers
Jacobs the Jewellers wins ‘Retailer of the Year’ 2018
Family-owned independent retailer Jacobs the Jewellers was awarded ‘Retailer of the Year’ at the Reading Retail Awards on 22 September. The accolade was presented to the Jacobs team, led by co-owners Ian, Adrienne and Adam Jacobs, by the previous year’s winner Ikea. According to the group the award is the…
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