Year: 2018

Voice on the High Street: Garnier Jewellers

Please tell us about Garnier Jewellers Garnier Jewellers was originally set up in 1962 by Paul Garnier and his wife in a small shop in Hoddesdon, a secondary position in a side street. They very quickly began to run out of space and decided to move to a new development…

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Sproules Jewellers completes £500,000 refurbishment

Sproules Jewellers in Derry~Londonderry, Northern Ireland, has unveiled its newly refurbished premises following a significant investment with support from First Trust Bank. The new 2,500 sq ft extension has seen the creation of a new ‘Diamond Room’ with two champagne bars overlooking the city where customers can browse and select…

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Master jewellers Steven Stone opens its new showroom in Manchester’s Spinningfields

Steven Stone, the bespoke jeweller specialising in diamond and gem set jewellery, is opening a new showroom in Manchester’s Spinningfields area, over 80 years since the company was originally founded in Manchester. It will join their two other showrooms – located in Marylebone, London and Hale, Greater Manchester – and…

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Selling advice: How to keep your customers happy

Ask yourself this question, what motivates your customers to buy jewellery?  If your answer is price, you are way off the mark. The answer is ‘emotion’. All occasions such as wedding engagements, anniversaries, birthdays and Christmas are happy occasions. So why is it that most salespeople are not as enthusiastic…

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Why shopfittings, lighting and window displays matter

When selling to the fashion conscientious there is do doubt that presentation is absolutely key. It can make or break a potential sale: if the jewellery looks good on the display, then it has a much higher chance of being purchased. Choosing the right shopfitting, lighting and window displays will…

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Annamaria Cammilli continues UK growth with five new stockists

Annamaria Cammilli, has announced it has established five new stockists with Harrington & Hallworth, Rudells, Strange, Williamson Brown and Jill Wheelock-Lines. Established 35 years ago by artist and sculptor Annamaria herself, Cammilli has expanded its presence in the UK with the new partnerships announced in the last quarter. The Florentine…

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Selling advice: Why customers may not always come back

So often, salespeople genuinely believe the line: “You gave me more information and spent more time with me than anyone else. When I buy it, rest assured I will get it from you.” I ask my students when they tell me that: “Who was selling to whom?” That brings them…

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Company Q&A: International Gemmological Laboratory

What is the back history of the IGL? We opened the office in Jan 2014, but the company actually started back in 1981 in Canada. About eight years ago it also opened in Israel as a diamond exchange, and then we opened here this year. At the beginning of the…

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Christie’s London ‘Important Jewels’ auction totals £6.6m

Christie’s ‘Important Jewels’ auction reached a sales total of £6.6m, with the top lot of the auction, a rare Art Déco rock crystal, onyx and diamond Cartier ‘Model-A’ Mystery Clock, which was estimated to be worth between £200,000-300,000, and was actually sold for £560,750. The ‘Model A’ Mystery Clock was…

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Three-Minute Interview: Paul Platnauer

Describe yourself in three words? Integrity, drive and passion. When you were at school, what did you want to be and why? I always planned on going into the family business when I left school making me the third generation of R Platnauer Ltd, over 25 years ago, and to…

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