Three-Minute Interview: Murano Silver

Describe yourself in three words. Creative, personable, determined When you were at school, what did you want to be and why? In my early days at school I just wanted to draw. I later refined this and decided I wanted to design and make clothes or jewellery. It’s something that’s…

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Christie’s Geneva auction to feature largest fancy vivid pink diamond worth $50m

Christie’s Geneva auction will present the largest and finest fancy vivid pink diamond ever offered at auction by the company with a price estimated between $30m to $50m (£22.8m to £38m). Weighing just under 19 carats (18.96 carats), the rectangular-cut gem named the The Pink Legacy will lead Christie’s Magnificent…

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Counting your customers

I have asked jewellers of they count their customers for 25 years and the answers I always get range from, “I am not sure, I’ll have to look it up”, to “I’ll ask my manager”. No one knows! However, a few jewellers have told me anywhere from 70% to 80%…

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Voice on the High Street – Rich Diamonds

When was Rich Diamonds founded? We have become an internationally recognised and trusted purveyor of rare vintage and luxury jewellery, trading for more than 32 years and serving the maharajas of India and royal families. Setting up as a private buyer in Mumbai, I brought operations to London several years…

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Serendipity Diamonds launches new high street jewellery showroom

Onliner diamond jeweller Serendipity Diamonds has opened a new high street showroom in Ryde on the Isle of Wight. The retailer, which was established in 2007, said its new showroom takes a “fresh approach to jewellery”, which merges its online experience with a “contemporary boutique environment”. The group added that…

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Voice on the High Street: David Clark

Tell us about WE Clark & Son’s history WE Clark & Son has a fantastic history, with its roots now going back four generations within the same family. WE Clark established his jewellery shop in Lewes, East Sussex in 1919 after marrying a beautiful hat model and deciding Lewes was…

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Olivia Burton launches first store with dream garden pop-up

British accessories brand Olivia Burton has launched its very first bricks and mortar store in London’s Covent Garden. Following a soft launch of the first floor, the brand will unveil the second floor to customers with an official grand opening following on Friday, 28 September.   Situated in the historic…

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Strong retail sales growth in August helps strengthen British pound

Retail sales growth of 0.3% across all sectors in August, excluding food, clothing and petrol, saw the value of the British pound increase 0.7% against the dollar at $1.32. According to figures from the Office of National Statistics (ONS), the lower month-on-month growth rate in the quantity bought in food…

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Sell to both bride and groom – Part III

Salespeople tell me why bridal couples can be difficult customers: ∙The groom acts less enthusiastic than the bride and won’t talk much. ∙Halfway through he gets up and leaves to look at watches. ∙She wants a larger diamond then he can afford. ∙She wants to look at every engagement ring…

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Why Valentine’s Day is more important than you think

Too many jewellers look at Valentine’s Day as just another day to sell more jewellery than they would on an average day. They prepare for it by making sure they have enough heart-shaped jewellery and perhaps more diamond stud earrings then usual and that’s about it. What a mistake. They…

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