Voice on the High Street: Diadem Jewellery

What is the history of the business? We opened our doors in December 2014. The directors (Daniel and Elizabeth) had worked together in different jewellers over the last decade and when working for a small family jewellers they were unfortunate enough to be made redundant. They used the redundancy money…

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Bringing back independence – the Mark Lloyd store

Master goldsmith Mark Lloyd took a risk when he acquired the longstanding H Lamb jewellery shop in Hartlepool. Returning to the establishment where his 30-year career began, the H Lamb jewellery shop was founded in 1873 and had become a well recognised fixture in the local community. Originally set up…

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Over half of UK businesses braced for revenue drop due to Brexit

Over half of UK businesses believe Brexit will trigger a drop in revenue in 2019 according to new research by business intelligence and analytics solutions provider, MHR Analytics. The findings were published in the firm’s new report ‘Business Insight: The Data Surge’ which contains detailed polling of 200 senior decision-makers…

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A go to guide for pearls

Pearls are in right now. Young A-listers from Hollywood and the pop world, along with royalty have put pearls centre stage. Every single pearl is unique, each one special and able to be worn in many ways, by many different types of customer. Throughout history, pearls have symbolised wealth, power,…

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Why salespeople get returns

Most sales assistants do not know the real reason why a customer returns a piece of jewellery, especially after the holidays. Therefore, they ask the customer: “Can I show you something else?” “What was it you didn’t like?” These questions turn off customers because they are interrogating and this puts…

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Men in retail more likely to be scrutinised for appearance at work

Men who work in retail jobs are more likely to be scrutinised for their appearance than women, according to new data. Research from job search website CV-Library found 21.4% of retail employees have to follow gender-specific rules at work, despite 61.9% agreeing that these rules are sexist. The study of…

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How pop-up shops are changing perspectives

The retail market is forever expanding and changing and it’s important to stay ahead of the curve. For many years, the simple shop space was enough to gain customers, but as people were hit by tighter budgets as well as an influx of technology, spending habits have changed. As rents…

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Why you shouldn’t neglect your jewellery website

Too many jewellers think of their website as a necessary evil. “We cannot compete with those large jewellery websites like Amazon so why make the investment”, is what I hear from most jewellers. They they are correct on one hand. They will sell a fraction of what Amazon and others…

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Weston Beamor strengthens 3D print and bespoke teams

Weston Beamor has strengthened its 3D print and bespoke teams due to an increase in customer demand for personalised jewellery. Sarah Parry, who graduated from Birmingham City University’s School of Jewellery, joined the company at the beginning of July and will work alongside Daniella Webb in the 3D Printing team.…

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SEO made simple

What is search engine optimisation? SEO is the science, and the art, of improving the visibility of your web pages in search engines. It’s not to be confused with pay per click, which is when you pay to appear in the search engines’ rankings and the top advertising slots. SEO…

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