Why shopfittings, lighting and window displays matter

When selling to the fashion conscientious there is do doubt that presentation is absolutely key. It can make or break a potential sale: if the jewellery looks good on the display, then it has a much higher chance of being purchased. Choosing the right shopfitting, lighting and window displays will…

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Annamaria Cammilli continues UK growth with five new stockists

Annamaria Cammilli, has announced it has established five new stockists with Harrington & Hallworth, Rudells, Strange, Williamson Brown and Jill Wheelock-Lines. Established 35 years ago by artist and sculptor Annamaria herself, Cammilli has expanded its presence in the UK with the new partnerships announced in the last quarter. The Florentine…

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Selling advice: Why customers may not always come back

So often, salespeople genuinely believe the line: “You gave me more information and spent more time with me than anyone else. When I buy it, rest assured I will get it from you.” I ask my students when they tell me that: “Who was selling to whom?” That brings them…

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Company Q&A: International Gemmological Laboratory

What is the back history of the IGL? We opened the office in Jan 2014, but the company actually started back in 1981 in Canada. About eight years ago it also opened in Israel as a diamond exchange, and then we opened here this year. At the beginning of the…

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Christie’s London ‘Important Jewels’ auction totals £6.6m

Christie’s ‘Important Jewels’ auction reached a sales total of £6.6m, with the top lot of the auction, a rare Art Déco rock crystal, onyx and diamond Cartier ‘Model-A’ Mystery Clock, which was estimated to be worth between £200,000-300,000, and was actually sold for £560,750. The ‘Model A’ Mystery Clock was…

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Three-Minute Interview: Paul Platnauer

Describe yourself in three words? Integrity, drive and passion. When you were at school, what did you want to be and why? I always planned on going into the family business when I left school making me the third generation of R Platnauer Ltd, over 25 years ago, and to…

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Voice on the High Street – Trustcott Jewellers

Tell us a little about Truscott Jewellers We’re a proudly traditional family-owned jewellers based in the heart of historic Gloucester. We’re located on an old cobbled street a stone’s throw from our celebrated cathedral and a few doors along from the house of Beatrix Potter’s Tailor of Gloucester. The business…

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World Gold Council appoints David Tait as CEO

The World Gold Council, the market development organisation for the gold industry, has appointed David Tait as its CEO. Tait joins the World Gold Council following a successful career in the financial services industry. He was most recently global head of fixed income macro products at Credit Suisse.  Prior to…

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Selling advice: Do you show too much?

Do you show too much? Most salespeople do. I see this all the time in jewellery shops from the finest luxury shops to the middle price ones. This happens not only in the UK, but when I conduct sales training world wide. It is a common problem, jewellers don’t know…

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Focus On: Wedding and engagement rings

Whilst traditions remain strong – at least in the UK – more often than not the groom will choose the engagement ring for the bride. Stolen £20k gorilla returned to Karma Sanctum hotel But new research, conducted on behalf of Diamonds Factory by OnePoll and reported on JewelleryFocus.co.uk, showed that…

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