Customer Experience

Allum & Sidaway acquires Drakes Jewellers

Allum and Sidaway has announced the acquisition of Drakes Jewellers in Plymouth, with the transition to be finalised in mid-October.…

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Astrid & Miyu opens first regional store in Leeds

Jewellery brand Astrid and Miyu has opened their first regional store in the UK, following a number of global and…

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Nivoda appoints chief product officer

Nivoda, the B2B diamond marketplace, has continued its expansion with the appointment of James Morgan as its new chief product…

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Laings: what’s next?

What is your history in the industry? I have been in the industry for over 27 years, having held various…

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Laings announces new retail director

Laings has announced Brian Nelson as its new retail director, who will be responsible for the on and offline retail…

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Michael Spiers unveils new Plymouth showroom

South West luxury jewellery business, Michael Spiers, is opening a new showroom near Plymouth’s Drake Circus Shopping Centre on 14…

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Laings unveils plans for new £5m Glasgow flagship

Laings has signed a 15-year lease to take over a landmark B-listed building in Scotland, which is set to become…

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De Beers unveils new London flagship store

De Beers Jewellers has announced it has opened its new flagship store on Old Bond Street, following a concept redesign.…

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Laings to open new Cardiff showroom

Laings has revealed it is set to open a new showroom in Cardiff at the St David’s Centre set to…

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TH March launches ‘vision, mission and values’ initiatives

TH March, a firm of specialist jewellery insurance brokers, has released its ‘vision, mission and values’ initiatives ahead of its…

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