Customer Experience

Launch of new ROX boutique in Liverpool

UK jewellery brand ROX has officially launched its latest boutique in Liverpool’s city centre. The luxury jewellery makers unveiled the…

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Building a relationship with big brands

Some 71% of customers prefer to buy from familiar brands, according to Global Banking and Finance. So, stocking recognisable brands…

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Family-run Newry Jewellers unveils expansion plans

Newry-based Jack Murphy Jewellers has announced it has plans in place to extend into the corner building next door to…

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‘Worst June on record’ for retail sales, says BRC

On a total basis, sales decreased by 1.3% in June, against an increase of 2.3% in June 2018, according to…

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Bucherer reopens flagship One Hyde Park boutique

Bucherer 1888 and Rolex have unveiled their newly refurbished flagship boutique in Knightsbridge, London. The store, located in the luxury…

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Personalised delivery is the future for retailers

The retail and e-commerce marketplace is extremely crowded, with hundreds of brands constantly competing against each other to win basket…

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Personalisation and its role in retail

In order to encourage footfall and, by extension sales, retail stores are having to work twice as hard to stand…

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How retailers can use cloud computing to drive sales

Cloud computing can sometimes be misconstrued as a toolset only to be used by system integrators and software engineers. But…

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Houlden appoints Sarah Layton Jewellers as new member

Luxury jewellery consortium Houlden has appointed Lancashire-based Sarah Layton Jewellers as the 30th member of its community. Houlden welcomed the…

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RECRUITMENT: Geo. A. Payne & Son Ltd

Geo. A. Payne & Son Ltd is an independent family owned retail jewellers and pawnbrokers in Bosombe, Bournemouth specialising in…

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